Frequently Asked Questions

I don’t have a logo. Can you create one for me?

Absolutely! We have an in-house designer who can bring your ideas to life and create a logo that’s ready for embroidery or printing.

How do I track my order?

Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account on our website.

Can I bring my own item to be embroidered?

Yes, we accept walk-ins and drop-offs at our Florida location. To ensure the best service, please call or text us before stopping by.

Can I pick up my order in-store?

Yes! You’re welcome to pick up your order at our Florida location:1106 5th Ave S, Suite 4, Lake Worth Beach, FL 33460.

What is the turnaround time for custom embroidery?

Our standard turnaround time for custom embroidery is approximately 7–12 business days.

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