Frequently Asked Questions
Find answers to common questions about our products and services.
Our standard turnaround time for custom embroidery is approximately 7–12 business days.
Standard shipping takes 3-5 business days, while express shipping takes 1-2 business days. Free shipping is available on orders over $50.
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination. Please check our shipping page for more details.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay for your convenience.
Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account on our website.
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